Data Quote by Jan Carlzon
“An individual without information can't take responsibility. An individual with information can't help but take responsibility.”
About This Quote
Source Speech: Customer Service Philosophy, Jan Carlzon, 1985
Having information obliges a person to act responsibly; without it, responsibility is impossible.
In simple terms: Information forces responsibility.
Key Takeaway
Act responsibly when informed.
Themes
responsibility
information
ethics
Mood
reflective
serious
Type
ethical
philosophical
When to use this quote
- business decisions
- leadership
- public policy
Key Concepts
moral duty
accountability
Questions to Reflect On
- How does access to data change ethical expectations?
- When is it acceptable to remain uninformed?
A Different Perspective
Lack of information can excuse inaction, but also limits moral agency.
![“[Brazil] went to the UN and said, "We need new standards for this." We need to take a look at what they're calling "data sovereignty."” quote by Edward Snowden](https://sms4smile.com/quotes/img-quotes/af7/edward-snowden-555_brazil_brazil-went-to-the-un-and-said-we-need-n_14906.jpg)
