Business Quote by Emily Post
“To make a pleasant and friendly impression is not only good manners, but equally good business.”
About This Quote
Source Book: "Etiquette in Society, in Business, in Politics", 1922
Polite, friendly behavior benefits social interactions and also advances professional success.
In simple terms: Being friendly helps both socially and professionally.
Key Takeaway
Cultivate friendliness to improve business outcomes.
Themes
social etiquette
business
communication
Mood
warm
professional
Type
ethical
inspirational
When to use this quote
- customer service
- team leadership
- networking events
- public relations
Key Concepts
social capital
emotional intelligence
networking
Questions to Reflect On
- How does friendliness affect trust?
- When has politeness opened a business door?
A Different Perspective
Some may view friendliness as insincere.
![“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of…” quote by Nora Ephron](https://sms4smile.com/quotes/img-quotes/d79/nora-ephron-1217_business_s-ometimes-when-you-are-a-food-person-th_980.jpg)
![“If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State.” quote by Bertrand Russell](https://sms4smile.com/quotes/img-quotes/bad/bertrand-russell-69_acquire_if-the-state-does-not-acquire-supremacy_1379.jpg)