Chance Quote by Richard Branson

A complaint is a unique opportunity to strengthen the relationship with the client.

— Kevin Kelly

The complaining customer represents a huge opportunity for more business.

— Zig Ziglar

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for…

— Zig Ziglar

Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time - and…

— Susan Ward

“Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it “handled?" If you were…

— Susan C. Young

Customer complaints are the schoolbooks from which we learn.

— Lou Gerstner

Complaint is. more contemptible than pitiful.

— Christian Nestell Bovee

“Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.”

— Marilyn Suttle

There are times in life when, instead of complaining, you do something about your complaints.

— Rita Dove

Listen to the customer's complaint and act fast.

— Richard Branson

It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer…

— Phil Pringle

“If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring,…

— Susan C. Young