Book Quote by Kelly Sue DeConnick

The Customer isn't always right. Sometimes the customer is an a**hole. That's the first rule of retail.

— Kelly Link

If the store were your own business, you'd escort the customer to a product's location in the store and refer to the customer by…

— Steven Burd

There are a lot of people who touch the customer.

— Roger Staubach

When a sizable group of customers speak, I always listen! The 'customers' view' is key to my confidence in decisions.

— Jon Taffer

Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.

— Ron Kaufman

“The Customer isn't always right. Sometimes the customer is an asshole. That's the first rule of retail.”

— Kelly Link

Retailers are treating everyone the same way who walks in their stores and this doesn't make sense in the world we live in where…

— Peter Fader

Everyone is not your customer.

— Seth Godin

“Direct consumer contact is an advantage for retailers, as 70% of shoppers make purchase decisions in stores and are thus open to last-minute persuasion. The”

— Greg Thain

Satisfied customers are apathetic. Loyal customers will be your advocate.

— Jeffrey Gitomer

Put yourself in your customer's place.

— Orison Swett Marden

Your customers are the customers of other brands who occasionally buy you.

— Andrew S. C. Ehrenberg