Behaviors Quote by Nir Eyal
““Unfortunately, too many companies build their products betting users will do what they make them do instead of letting them do what they want to do. Companies fail to change user behaviors because they do not make their services enjoyable for its own sake, often asking users to learn new, unfamiliar actions instead of making old routines easier.””
About This Quote
Source Book: Hooked, 2014
Companies fail when they force users to learn new actions instead of making existing habits easier and enjoyable.
In simple terms: Forceful changes hurt user adoption.
Design for ease and enjoyment.
Themes
Mood
Type
When to use this quote
- app development
- service redesign
- marketing campaigns
Key Concepts
Questions to Reflect On
- What incentives can ease new habits?
- How to make existing routines more rewarding?
Changing habits is hard without clear incentives.