I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation… — Ron Willingham Copy Share Image
The oil industry is a stunning example of how science, technology, and mass production can divert an entire group of companies from… — Theodore Levitt Copy Share Image
I give permission for IBM, its customers, partners, and minions, to use JSLint for evil. — Douglas Crockford Copy Share Image
You've got to keep reinventing. You'll have new competitors. You'll have new customers all around you. — Ginni Rometty Copy Share Image
Is there any other industry [than the press] in this country which seeks to presume so completely to give the customer what… — Rupert Murdoch Copy Share Image
The road to hell is paved with the pursuit of volume. Volume leads to marginal products, marginal customers, and greatly increased managerial… — Richard Koch Copy Share Image
Barnes & Noble, along with other independent bookstores, are refusing to stock Amazon Publishing titles. They'll order books from the online retail… — Andrew Shaffer Copy Share Image
Half of the great comedians I've had in my shows and that I paid a lot of money to and who made… — Florenz Ziegfeld Copy Share Image
Proper business planning demands that you focus on the self-interest of the customer at all times. — Brian Tracy Copy Share Image
The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary. — Howard Schultz Copy Share Image
Many of the customers here are traveling all over the world so they need multiple types of clothes. That's one thing about… — Donna Karan Copy Share Image
The best way to do business with a liar is confront them with the truth. Tell them that you do business as… — Jeffrey Gitomer Copy Share Image
Good regulation should be conducive to business and to customer protection. — Jamie Dimon Copy Share Image
dealing with a counter clerk at the phone company who had all the customer service skills of a homicidal sociopath on work… — Jasmine Cresswell Copy Share Image
Another thing he told his customers was that one of the great accounting unknowns of the modern age was how to value… — Jane Smiley Copy Share Image
There is no one thing that can turn around a rejection. But there is one answer: begin talking to your customers who… — Jeffrey Gitomer Copy Share Image
How well you tell your story determines how well your customers tell your story. — Simon Mainwaring Copy Share Image
Customer will create most value for you at point he thinks you're creating most value for him. — Don Peppers Copy Share Image
“A customer talking about their experience with you is worth ten times that which you write or say about yourself.” — David J. Greer Copy Share Image