Welcome to the Customer Revolution, where you are no longer in charge. Your customer is. — Michael Lazerow Copy Share Image
When I set up my first restaurant, I was so inspired by Wolfgang Puck, who is also based in L.A. and is… — Nobu Matsuhisa Copy Share Image
I think the environment has become more competitive. That has made Indian industry more concerned with a) its customers, b) the quality… — Ratan Tata Copy Share Image
One of the ironies of the stock market is the emphasis on activity. Brokers, using terms such as 'marketability' and 'liquidity,' sing… — Warren Buffett Copy Share Image
The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related… — Leonard L. Berry Copy Share Image
As Members of Congress we can now engage with our constituents via online innovations like the Huffington Post, while a small business… — Ron Wyden Copy Share Image
Focus too much on the near-term and you won't get tomorrow's customers, focus too much on the long-term and you won't get… — Aaron Levie Copy Share Image
80% of all products and services that will be on the market in five years do not exist today. So therefore, always… — Brian Tracy Copy Share Image
Success begets success in terms of customer deployments and having truly happy customers. — Aneel Bhusri Copy Share Image
When a positive exchange between a brand and customers becomes quantifiable metrics, it encourages brand to provide better service, customer service to… — Simon Mainwaring Copy Share Image
Good customers are an asset which, when wellmanaged and served, will return a handsome lifetime income stream for the company. — Philip Kotler Copy Share Image
Unless you are building a new company from the ground up and can install caring as your businesses' cornerstone, you have to… — Gary Vaynerchuk Copy Share Image
Sneakers have become a significant category for us and a very tangible reminder that what our customers want and wear is changing. — Karen Katz Copy Share Image
We intend to conduct our business in a way that not only meets but exceeds the expectations of our customers, business partners,… — Akira Mori Copy Share Image
You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships. — Brian Tracy Copy Share Image
If anything goes wrong, the customer doesn't care whose fault it is. He's the one who's going to suffer anyway. — Jan Carlzon Copy Share Image
To satisfy the customer is the mission and purpose of every business. — Peter Drucker Copy Share Image
The future belongs to brands that do more than pay lip-service to real dialogue and recognise that their customers want them to… — James Murdoch Copy Share Image
My advice to anyone who wants to join in on farming is diversify. Nature is diversified, and I know you'll always have… — Joel Salatin Copy Share Image
There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally… — Jeff Bezos Copy Share Image
Anyone wanting a new house picks one from among those built on speculation or still in process of construction. The builder no… — Karl Marx Copy Share Image
We're dealing with sophisticated customers. What's most important to these women is individuality. I have to create things she'll want to wear,… — Oscar de la Renta Copy Share Image
The first step in understanding the sex industry is to understand the customers, the johns. ... These men have already violated moral… — Joseph Parker Copy Share Image
