When it comes to lead referral generation, the customer experience is it. — John Jantsch Copy Share Image
We're going to do the right thing for the company and our customers, all things considered. — Jamie Dimon Copy Share Image
I balance my natural drive for speed and impact with a counterbalancing drive for significance, innovation and sustained customer intimacy. This involves… — Kevin Cashman Copy Share Image
Profits are the ultimate measure of how efficiently we provide customers with the best products for their needs. Profits are required to… — Henry Ford II Copy Share Image
I definitely think there was some overacting on the part of the customers and the wait staff. The people who came in… — Rocco DiSpirito Copy Share Image
Obama administration didn't have one person who had ever worked in business. Not one Obama cabinet member had ever seriously had a… — Rush Limbaugh Copy Share Image
It doesn't take much to produce a good merchant of cash-and-carry love: just courage, an infinite capacity for perpetual suspicion, stamina on… — Sally Stanford Copy Share Image
If we take care of the customers and associates and grow the business, Wall Street will be pleased. — Lee Scott Copy Share Image
Your ‘brand’ is what your customers think of you, not what you think of you. — Jon Taffer Copy Share Image
If you get into a customer service fight with a hooker, even if you're in the right, you're in the wrong. — Chelsea Handler Copy Share Image
Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you,… — Jeffrey Gitomer Copy Share Image
I am convinced that companies should put staff first, customers second and shareholders third - ultimately that's in the best interest of… — Richard Branson Copy Share Image
A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate… — Christopher McCormick Copy Share Image
I got quite bored, serving in the bar. Since I was there, the customers wouldn't talk about women, and with half their… — Bernadette Devlin Copy Share Image
If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in… — Michael Dell Copy Share Image
When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric… — Bill Capodagli Copy Share Image
Customers long to interact with - even relate to - employees who act like there is still a light on inside. — Chip R. Bell Copy Share Image
Café Gratitude offers an experience that expands what is possible for all people–a great recipe for business. I've watched Café Gratitude grow… — Chip Conley Copy Share Image
After opening my first restaurant in 1969, one of the regular customers suggested I write a cookbook, so I did. Then another.… — Prue Leith Copy Share Image
What new technology does is create new opportunities to do a job that customers want done. — Tim O'Reilly Copy Share Image
Some people see Black Friday as a much-needed break for their wallet. I see it as retail outlets showing the customers the… — Henry Rollins Copy Share Image
Ultimately, strong branding is not just a promise to our customers,to our partners, to our shareholders and to our communities;it is also… — Carly Fiorina Copy Share Image
Too many people think only of their own profit. But business opportunity seldom knocks on the door of self-centered people. No customer… — Kazuo Inamori Copy Share Image
Twenty years ago if you provided someone with horrible service, it may take weeks or even months for the word-of-mouth message to… — Bill Capodagli Copy Share Image
Deliver infinite growth having your customers talk about you, exclaim you and tell their friends and colleagues about you. — Michael J. Silverstein Copy Share Image