Company Quote by Michael Dell

Unless you have 100% customer satisfaction, you must improve.

— Horst Schulze

It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what…

— Gordon Bethune

When you improve your product so it does the customer's job better, then you gain market share.

— Clayton Christensen

In the Ford Motor Company, we emphasize service equally with sales.

— Henry Ford

We're improving and taking our levels of customer satisfaction higher and higher…Our customers are happier than they were before.

— Ralph de la Vega

Our focus is on the customers and improving their experience. We believe that if we do that well, competition, prices, and profits will all…

— Bhavish Aggarwal

Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't…

— Ken Blanchard

Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?

— Brian Tracy

We are putting a lot of investments behind building customer loyalty. We need to make sure we keep investing in the right tech that…

— Gillian Tans

Marketing, and the whole firm, should devote extraordinary endeavour towards delighting, keeping for ever and expanding the sales to the 20 per cent of…

— Richard Koch

The easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy.

— Kevin Stirtz

“There are many advantages to a customer-centric approach, but here’s the big one: customers are always beautifully, wonderfully dissatisfied, even when they report being…

— Malini Chaudhri