“After each customer interaction, notice if you gave them a “happy to see you” kind of experience.” — Marilyn Suttle Copy Share Image
The average mutual fund holding period for equity or fixed income is only about three years. It's too short. — Kenneth Fisher Copy Share Image
A company may be the de jure owner, but customers are the de facto owers of the brand. — David Wolfe Copy Share Image
Inflation has ... become the cruelest tax, destroying the value of the dollar and adding new costs to every purchase. — Ella T. Grasso Copy Share Image
“a deep investigation of the decision journey often reveals the need for a plan that will make the customer’s experience coherent—and” — Harvard Business School Press Copy Share Image
“Guerrilla marketers do not rely on the brute force of an outsized marketing budget. Instead, they rely on the brute force of… — Jay Conrad Levinson Copy Share Image
Customers can tell you how to evolve a product, but they can't show you how to make a leap. — Guy Kawasaki Copy Share Image
Entrepreneurs usually don't listen to people. Trust them to do their job. Remember, you invested with the understanding the project was likely… — Dave McClure Copy Share Image
Entrepreneurs go through real problems and come up with real solutions. It's not fake. You can do all the right things and… — Ben Huh Copy Share Image
Perhaps the most effective way to describe the approach a brand must take is to think of themselves as social cartographers. By… — Simon Mainwaring Copy Share Image
After all, an overvalued dollar gives us the ability to buy foreign goods at lower prices. And the existing volume of exports… — Martin Feldstein Copy Share Image
A government cannot be expected to allow independence to its central bank unless that bank is also accountable to it and to… — Ian Macfarlane Copy Share Image
What did Citibank get out of it? It got the ability to reverse the arbitrage. Actually, what they got was the ability… — Bill Janklow Copy Share Image
The longer-term the option, the sillier the results generated by the Black-Scholes option pricing model, and the greater the opportunity for people… — Michael Lewis Copy Share Image
“the first product in a startup, your initial purpose in meeting customers is not to gather feature requests so you can change… — Steven Gary Blank Copy Share Image
“a perfect customer is one whose needs are a perfect fit for a company’s mission. When the relationship between need and service… — Stacey Hall Copy Share Image
“Instead of thinking of service as a cost, consider it an opportunity to earn your customer’s business all over again.” — Oscar Auliq-Ice Copy Share Image
It's very early in the market. I don't want to pretend I know exactly how this rolls out. But there's been an… — Joel Klein Copy Share Image
Being an entrepreneur is like being a pirate. Go for the booty and discover new, uncharted lands. — Steve Jobs Copy Share Image
Buy when most people, including experts, are pessimistic, and sell when they are actively optimistic, — Benjamin Graham Copy Share Image
You learn a lot from your customers, and when your customers are also your owners, you learn even more. — Norman Pearlstine Copy Share Image
You normally don't get a margin call unless your securities, minus the debt, are worth 30% or less of their nominal market value. — Jane Bryant Quinn Copy Share Image
Without a doubt, we do support a robust framework for aggregate capital and liquidity and stress-testing. — Marianne Lake Copy Share Image
What the investment community does like is short-term measures designed to boost share prices. — James Surowiecki Copy Share Image
A startup is a company working to solve a problem where the solution is not obvious and success is not guaranteed. — Neil Blumenthal Copy Share Image
It's important for the Fed, hard as it is, to attempt to detect asset bubbles while they're forming. — Janet Yellen Copy Share Image
What's hot today isn't likely to be hot tomorrow. The stock market reverts to fundamental returns over the long run. Don't follow… — Warren Buffett Copy Share Image
“Good retailers are obsessed about what they (and their suppliers) want to sell to shoppers. Great retailers are obsessed about what shoppers… — Herb Sorensen Copy Share Image
Develop wisdom in sales by reflecting on your experience, and learning everything you can from every call. — Brian Tracy Copy Share Image
Starting a business is like riding a wave between life and death. If you can hang on long enough, you're bound to… — Sam Altman Copy Share Image
The thing that's wrong with the French is that they don't have a word for entrepreneur — George W. Bush Copy Share Image
Holdouts never go well. Just look at history. It always ends badly. It wouldn't be the best decision. I make a lot… — Antonio Brown Copy Share Image
My thing is, do your homework. If you're going to be invested in something, know what you're talking about before running your… — Raquel Pennington Copy Share Image
If people expect high inflation and raise wages to reflect the high inflation, then it becomes self-fulfilling. — Gita Gopinath Copy Share Image
If you're selling t-shirts as a heel - you're selling them - then you've failed miserably. — John Layfield Copy Share Image
“Over the 210 years I have examined stock returns, the real return on a broadly diversified portfolio of stocks has averaged 6.6… — Jeremy J. Siegel Copy Share Image
Do not buy the hype from Wall St. and the press that stocks always go up. There are long periods when stocks… — Jim Rogers Copy Share Image
I think the worst mistake you can make in stocks is to buy or sell based on current headlines, — Warren Buffett Copy Share Image
The reason Netflix chose to use AWS is because they knew they'd be treated as every bit as important a customer as… — Andy Jassy Copy Share Image
The good news about entrepreneurship is that your fate is in your hands. The bad news is that your fate is in… — Guy Kawasaki Copy Share Image
