Customers Quote by Tom Peters Download Open image “Are Your Customers saying WOW?” — Tom Peters ★ ★ ★ ★ ★ 4.9 out of 5 (7 ratings) Copy quoteShare Customers Wow
“To Move from Woe to Wow with an Unhappy Customer. . . Thank the Customer! • Thank them for bringing his or her concerns… — Susan C. Young Copy Share Image
“To Move from Woe to Wow with an Unhappy Customer. . . Apologize • Thank your customer for raising the issue. • Apologize sincerely–never… — Susan C. Young Copy Share Image
What Is Your WOW Factor? This applies to both the service that you provide to the world and the way you market it. Make… — Ernie J Zelinski Copy Share Image
“To Move from Woe to Wow . . . Listen Attentively • Be fully present and give your customer your full attention. • Stay… — Susan C. Young Copy Share Image
Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing? — Brian Tracy Copy Share Image
“Customers are people. They lead lives. They have kids, they eat too much, they don’t sleep well, they phone in sick, they get bored,… — Alistair Croll Copy Share Image
“To Move from Woe to Wow with an Unhappy Customer. . . Solve the Problem! • Take action quickly and effectively. • Ensure that… — Susan C. Young Copy Share Image
. Customers love to talk about themselves. We all do. Allow them this and watch your business grow. — Scott Lesnick Copy Share Image
The market may never coalesce around one basic design, or even around two or three dominant devices. — Tom Peters Copy Share Image
If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a… — Tom Peters Copy Share Image
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. — Tom Peters Copy Share Image
Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for. — Tom Peters Copy Share Image
I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in… — Tom Peters Copy Share Image
If there is a single tragic flaw that mars our biggest enterprises, it is conservatism - the failure to fail, and fail big, in… — Tom Peters Copy Share Image
Think about the market, think about the design, and think about who is going to design for that market. Hit the mark. — Tom Peters Copy Share Image
“The “Excellence Standard” is not about Grand Outcomes. In Zenlike terms, all we have is today. If the day’s work cannot be assessed as… — Tom Peters Copy Share Image
The best way to hold customers is to constantly figure out how to give them more for less. — Philip Kotler Copy Share Image
Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying… — Marc Ostrofsky Copy Share Image
One of the Internet's highest-profile companies, Priceline once dreamed of transforming the way consumer goods are bought and sold by offering customers the chance… — Alex Berenson Copy Share Image
Research is an organized method of trying to find out what you are going to do after you cannot do what you are doing… — Charles Kettering Copy Share Image
Without a customer, you don't have a business - all you have is a hobby. — Don Peppers Copy Share Image
In open source, you really have to be near the watershed to have an impact on the source code. Customers want to be near… — Peter Fenton Copy Share Image
Get a minimum viable product out there, test it out, see how customers respond. — Shira Goodman Copy Share Image
Tachyon OPC+ is a natural extension of our market-winning Tachyon platform, giving customers a clear path to minimizing the OPC error budget and producing… — Bill Vaughan Copy Share Image
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because,… — Jeff Bezos Copy Share Image
In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or… — Stephen Covey Copy Share Image
Why is Caterpillar bad if we create a new job in India or China to receive U.S. exports? It makes no sense to me.… — Douglas R. Oberhelman Copy Share Image
