The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided. — Tom Peters Copy Share Image
Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the… — Tom Peters Copy Share Image
Champions are pioneers, and pioneers get shot at. The companies that get the most from champions, therefore, are those that have rich… — Tom Peters Copy Share Image
Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common,… — Tom Peters Copy Share Image
Creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the… — Tom Peters Copy Share Image
The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible... — Tom Peters Copy Share Image
All business success rests on something labeled a sale, which at least momentarily weds company and customer. — Tom Peters Copy Share Image
If you love your company and love what you do, you will serve your customers better-period! — Tom Peters Copy Share Image
The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone. — Tom Peters Copy Share Image
Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies. — Tom Peters Copy Share Image
My half-baked reading of history is that we continue to go through these waves of entrepreneurial explosion followed by merger mania and… — Tom Peters Copy Share Image
If your company has a clean-desk policy, the company is nuts and you're nuts to stay there. — Tom Peters Copy Share Image
Authority never matches responsibility. That's one of the great myths and delusions of all times. Winning managers and individual performers at all… — Tom Peters Copy Share Image
I'm fundamentally not interested in the Fortune 500 companies - in US, Mexico, anywhere. The real backbones of economic growth are small… — Tom Peters Copy Share Image
The principal reason, invariably, most "successful" giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their… — Tom Peters Copy Share Image
Authors and publishers want fair compensation and a means of protecting content through digital rights management. Vendors and technology companies want new… — Tom Peters Copy Share Image
The most important and visible outcropping of the action bias in excellent companies is their willingness to try things out, to experiment.… — Tom Peters Copy Share Image
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers. — Tom Peters Copy Share Image
The market may never coalesce around one basic design, or even around two or three dominant devices. — Tom Peters Copy Share Image
If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a… — Tom Peters Copy Share Image
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. — Tom Peters Copy Share Image
Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for. — Tom Peters Copy Share Image
I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in… — Tom Peters Copy Share Image
If there is a single tragic flaw that mars our biggest enterprises, it is conservatism - the failure to fail, and fail big, in… — Tom Peters Copy Share Image
Think about the market, think about the design, and think about who is going to design for that market. Hit the mark. — Tom Peters Copy Share Image
“The “Excellence Standard” is not about Grand Outcomes. In Zenlike terms, all we have is today. If the day’s work cannot be assessed as… — Tom Peters Copy Share Image
