Have you set high standards in the past that make it clear what level of performance you demand? — Tom Peters Copy Share Image
The idea of intimately entwining with customers [to get ideas] is an idea whose time has come. — Tom Peters Copy Share Image
To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated… — Tom Peters Copy Share Image
Remember: You are the only human being in the world who can help this particular customer at this particular moment in time. — Tom Peters Copy Share Image
Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and… — Tom Peters Copy Share Image
Community. A friend started a real estate brokerage a few years ago. By the time she'd added her second employee, she was… — Tom Peters Copy Share Image
Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past. — Tom Peters Copy Share Image
Authority never matches responsibility. That's one of the great myths and delusions of all times. Winning managers and individual performers at all… — Tom Peters Copy Share Image
I am confident that for the foreseeable future (barring some catastrophic event affecting economic, energy, electrical, and communications systems), many subpopulations that… — Tom Peters Copy Share Image
If I read a book that cost me $20 and I get one good idea, I've gotten one of the greatest bargains… — Tom Peters Copy Share Image
We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims… — Tom Peters Copy Share Image
Your calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy.… — Tom Peters Copy Share Image
Musing on the phrase 'waste of time.' So much more complex than it appears. Many 'wastes of time' small talk, daydreaming are… — Tom Peters Copy Share Image
The market may never coalesce around one basic design, or even around two or three dominant devices. — Tom Peters Copy Share Image
If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a… — Tom Peters Copy Share Image
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. — Tom Peters Copy Share Image
Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for. — Tom Peters Copy Share Image
I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in… — Tom Peters Copy Share Image
If there is a single tragic flaw that mars our biggest enterprises, it is conservatism - the failure to fail, and fail big, in… — Tom Peters Copy Share Image
Think about the market, think about the design, and think about who is going to design for that market. Hit the mark. — Tom Peters Copy Share Image
“The “Excellence Standard” is not about Grand Outcomes. In Zenlike terms, all we have is today. If the day’s work cannot be assessed as… — Tom Peters Copy Share Image