'In Search of Excellence' - even the title - is a reminder that business isn't dry, dreary, boring, or by the numbers.… — Tom Peters Copy Share Image
Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by… — Tom Peters Copy Share Image
'In Search of Excellence' was an afterthought, the runt of the McKinsey consulting litter, a hip-pocket project that was never supposed to… — Tom Peters Copy Share Image
The hyperfast-moving, wired-up, reengineered, quality-obsessed organization will succeed or fail on the strength of the trust that its managers place in the… — Tom Peters Copy Share Image
Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies. — Tom Peters Copy Share Image
One of the biggest problems of 'In Search of Excellence' is that it focused on giant, publicly-traded companies. There are thousands upon… — Tom Peters Copy Share Image
Excellence is not an aspiration. Excellence is what you do in the next five minutes. — Tom Peters Copy Share Image
A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said,… — Tom Peters Copy Share Image
Mittelstand companies are incredibly focused and almost always family-run. The young men and women go through the apprenticeship system and learn that… — Tom Peters Copy Share Image
I imagine a school system that recognizes learning is natural, that a love of learning is normal, and that real learning is… — Tom Peters Copy Share Image
The thing that keeps a business ahead of the competition is excellence in execution. — Tom Peters Copy Share Image
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. — Tom Peters Copy Share Image
Excellent firms don't believe in excellence - only in constant improvement and constant change. — Tom Peters Copy Share Image
Excellence comes from human beings doing things of value that customers find memorable. — Tom Peters Copy Share Image
It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything. — Tom Peters Copy Share Image
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers. — Tom Peters Copy Share Image
The market may never coalesce around one basic design, or even around two or three dominant devices. — Tom Peters Copy Share Image
If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a… — Tom Peters Copy Share Image
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. — Tom Peters Copy Share Image
Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for. — Tom Peters Copy Share Image
I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in… — Tom Peters Copy Share Image
If there is a single tragic flaw that mars our biggest enterprises, it is conservatism - the failure to fail, and fail big, in… — Tom Peters Copy Share Image
Think about the market, think about the design, and think about who is going to design for that market. Hit the mark. — Tom Peters Copy Share Image
“The “Excellence Standard” is not about Grand Outcomes. In Zenlike terms, all we have is today. If the day’s work cannot be assessed as… — Tom Peters Copy Share Image
