Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or… — Tom Peters Copy Share Image
Management is about arranging and telling. Leadership is about nurturing and enhancing. — Tom Peters Copy Share Image
Transforming leadership, [is defined as] leadership that builds on man's need for meaning, leadership that creates institutional purpose ... he is the… — Tom Peters Copy Share Image
It's not enough to be close to the customer. You've got to be glued to the customer. — Tom Peters Copy Share Image
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is! — Tom Peters Copy Share Image
If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make… — Tom Peters Copy Share Image
Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and… — Tom Peters Copy Share Image
As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was… — Tom Peters Copy Share Image
The little people will get even, which is one of a thousand reasons why they are not little people at all. If… — Tom Peters Copy Share Image
The best leaders are the best notetakers, best askers, and best learners. — Tom Peters Copy Share Image
We're going to see leadership emerge as the most important element of business - the attribute that is highest in demand and… — Tom Peters Copy Share Image
If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader. — Tom Peters Copy Share Image
Stellar teams are invariably made up of quirky individuals who typically rub each other raw, but they figure out - with the… — Tom Peters Copy Share Image
An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait. — Tom Peters Copy Share Image
Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an… — Tom Peters Copy Share Image
The best leaders... almost without exception and at every level, are master users of stories and symbols. — Tom Peters Copy Share Image
The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think… — Tom Peters Copy Share Image
Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered… — Tom Peters Copy Share Image
The selfish leader will attempt to lead others for their own gain and for the detriment of others. — Tom Peters Copy Share Image
The market may never coalesce around one basic design, or even around two or three dominant devices. — Tom Peters Copy Share Image
If, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a… — Tom Peters Copy Share Image
Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. — Tom Peters Copy Share Image
Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for. — Tom Peters Copy Share Image
I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in… — Tom Peters Copy Share Image
If there is a single tragic flaw that mars our biggest enterprises, it is conservatism - the failure to fail, and fail big, in… — Tom Peters Copy Share Image
Think about the market, think about the design, and think about who is going to design for that market. Hit the mark. — Tom Peters Copy Share Image
“The “Excellence Standard” is not about Grand Outcomes. In Zenlike terms, all we have is today. If the day’s work cannot be assessed as… — Tom Peters Copy Share Image