Customer Quote by Larry David
““An employee is told that the customer is always right and, in fact, the customer is usually a moron and as asshole””
About This Quote
Source Comedy Sketch: The Office Satire, 2015
The customer is supposedly always right, but often they are unreasonable, highlighting workplace tension.
In simple terms: Customers can be unreasonable.
Key Takeaway
Balance customer service with boundaries.
Themes
customer service
workplace dynamics
humor
Mood
humorous
candid
Type
satire
observational
When to use this quote
- retail
- call centers
- restaurant management
Key Concepts
service expectations
employee empowerment
Questions to Reflect On
- How can you set healthy boundaries with customers?
- What policies protect employees?
A Different Perspective
Overemphasis on “customer always right” can demoralize staff.
