Quote by Julie Weed

“Sealing the Microsoft deal by phone with Gates: “Bill, thank you for your support of this company. I think the world’s a better place…

— Walter Isaacson

“They’re currently sulking, by the way, and comforting themselves by sending abusive e-mails to Bill Gates.”

— Simon R. Green

“Businesses need to be more alert. Sometimes the problem is not the customer service, it is the product.”

— Janna Cachola

“Until my product is in the customer’s hands, communication is my deliverable.”

— Andy Crowe

“No legitimate corporations will ask you to send them sensitive information via e-mail.”

— Peter H. Gregory

“Thousands of people could’ve done what Bill Gates did at that moment, but they didn’t. Gates acted upon the moment.”

— RosettaBooks

“He says Bezos takes a red pen to press releases, product descriptions, speeches, and shareholder letters, crossing out anything that does not speak simply…

— Brad Stone

“When I read that letter, I thought, we don’t make money when we sell things. We make money when we help customers make purchase…

— Brad Stone

In the summer of 1988, I received an interesting call from Bill Gates at Microsoft. He asked whether I'd like to come over and…

— Dave Cutler

“I never heard of the person on this return address. Calvin Vinesett. What a name. He’s probably selling something, like all our other mail…

— Caroline B. Cooney

“a designer typically would be told what to do and say by the folks in manufacturing. At Apple it works the other way around.”

— Adam Lashinsky

Study your reader first - your product second. If you understand his reactions, and present those phases of your product that relate to his…

— Robert Collier