Customers Quote by Bill Gates

There are those moments when you know that you are up against a tricky customer who is not being forthright with the truth, and…

— Emily Maitlis

When the customer is wrong it is not a good idea to tell them.

— Garrison Wynn

“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.”

— Mokokoma Mokhonoana

When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just…

— Albert Houtum-Schindler

Customers can't always tell you what they want, but they can always tell you what's wrong.

— Carly Fiorina

The customer is not always right.

— Chris Pine

The Customer isn't always right. Sometimes the customer is an a**hole. That's the first rule of retail.

— Kelly Link

“The Customer isn't always right. Sometimes the customer is an asshole. That's the first rule of retail.”

— Kelly Link

“Far too often, we also find that a core reason for a loss is that is wasn’t the right client and/or the right opportunity…

— Peter Bourke

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told…

— Michael O'Leary

This is one of the innovator’s dilemmas: Blindly following the maxim that good managers should keep close to their customers can sometimes be a…

— Anonymous

If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.

— Jeffrey Gitomer