It is management's job to direct the efforts of all components toward the aim of the system. The first step is clarification:… — W. Edwards Deming Copy Share Image
The most important figures for management of any organization are unknown and unknowable. — W. Edwards Deming Copy Share Image
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself. — W. Edwards Deming Copy Share Image
The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility… — W. Edwards Deming Copy Share Image
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on… — W. Edwards Deming Copy Share Image
You must not run your Organization as a functional hierarchy. You must understand it as a System. — W. Edwards Deming Copy Share Image
The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over… — W. Edwards Deming Copy Share Image
Research shows that the climate of an organization influences an individual's contribution far more than the individual himself. — W. Edwards Deming Copy Share Image
Absence of defects does not necessarily build business... Something more is required. — W. Edwards Deming Copy Share Image
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. — W. Edwards Deming Copy Share Image
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. — W. Edwards Deming Copy Share Image
The only useful function of a statistician is to make predictions, and thus to provide a basis for action. — W. Edwards Deming Copy Share Image
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company. — W. Edwards Deming Copy Share Image
Rational behavior requires theory. Reactive behavior requires only reflex action. — W. Edwards Deming Copy Share Image
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance… — W. Edwards Deming Copy Share Image
