Customer service should not be a department, customer service is everyone's job. — Ken Blanchard Copy Share Image
Quality planning consists of developing the products and processes required to meet customer's needs — Joseph M. Juran Copy Share Image
Given the increasing diversity among customers and employees, organizations that attend to cultural intelligence are more successful. — David Livermore Copy Share Image
“We all need salespeople who deliver value that wasn’t there before they arrived.” — Chris Murray Copy Share Image
Bill Gates' Success Factors for Microsoft 1. Long-term Approach 2. Passion for Products and Technology 3. Teamwork 4. Results 5. Customer Feedback 6. Individual Excellence — Bill Gates Copy Share Image
Demo: presentation of a specific set of capabilities needed to solve the customer's critical business issue. — Peter Cohan Copy Share Image
How many evangelism programs have you encountered in which sharing the gospel assumes no relationship with the customer and Jesus is sold… — Reggie McNeal Copy Share Image
Our customers need to be satisfied that there is a price-value relationship that they feel great about. — Bobby Kotick Copy Share Image
Let me talk about what the banks are doing, and I think the banks have been working to make sure that, as… — Chanda Kochhar Copy Share Image
My writing circle isn't too full of people who fall into the "Customers Who Bought This Item Also Bought Tuesdays With Morrie"… — Alissa Nutting Copy Share Image
A long time ago I discovered that when employees are passionate about their work, customers are passionate about the company. Kevin Sheridan… — Quint Studer Copy Share Image
Without electrons, there is no Google. And without clean electrons, there will be no Google customers, since we'll all be too busy… — Jeff Goodell Copy Share Image
Customer conversion is dependent on the right customer conversation. — Rasheed Ogunlaru Copy Share Image
“CUSTOMER: I’m always on night shift at work. BOOKSELLER (jokingly): Is that why you’re buying so many vampire novels? CUSTOMER (seriously): You… — Jen Campbell Copy Share Image
Once an ebook hits the Kindle Top 100, sales tend to snowball as new customers discover it in greater numbers. — Andrew Shaffer Copy Share Image
If you look at the great frauds of all time, Enron had that phantom trading floor. What Herbalife has is it has… — Bill Ackman Copy Share Image
If you're successful in the market, it should be because you have the best products. Then your customers like you, not because… — Margrethe Vestager Copy Share Image
Perception is all there is. If the customer think he's right, he's right. — Tom Peters Copy Share Image
After Scour, I started a company called Red Swoosh. The idea was to take those litigants who sued us for a huge… — Travis Kalanick Copy Share Image
When I arrived, I didn't understand London customers perfectly, but we've developed the right style with the right price, and step by… — Alain Ducasse Copy Share Image
Social media changes the relationship between companies and customers from master and servant, to peer to peer. — Jay Baer Copy Share Image
When banks extend loans to their customers, they create money by crediting their customers’ accounts. — Mervyn King Copy Share Image
