Company Quote by Jay Baer

As social is where consumers' eyeballs are, businesses must take ownership of their online company profiles. By providing their customers with a place to…

— Ryan Holmes

You can use social media to turn strangers into friends, friends into customers and customers into salespeople.

— Seth Godin

Although social media is a relatively new form of communication, it has become the primary way retailers and customers are interfacing.

— Ryan Holmes

By providing memorable social media customer service, companies not only create deeper connections with consumers, but they glean valuable insights on how to improve…

— Amy Jo Martin

The creative destruction that social media is currently unleashing will change more than technology or the leader board of the Fortune 100. It is…

— Simon Mainwaring

Social media can be a powerful tool to listen to, engage with and gain access to customers that you would otherwise not be able…

— Carol Roth

Importantly, companies are using social media to do things that go way beyond just chatting up existing customers on Facebook. Sales departments use social…

— Ryan Holmes

The landscape for business isn’t changing because of social media, it’s changing because consumer expectations are evolving.

— Brian Solis

When it comes to brands and having the opportunity to be an entrepreneur, social media has really become a great outlet for people to…

— Christina Milian

Social media, especially Twitter, has completely changed the fashion and media industries - we now can go direct to consumers in a nanosecond -…

— Kelly Cutrone

Social media requires that business leaders start thinking like small-town shop owners. This means taking the long view and avoiding short-term benchmarks to gauge…

— Gary Vaynerchuk

Customer service teams at many companies have already embraced social media, often out of necessity.

— Ryan Holmes