You have to understand not just what your customers need, but how and where they prefer to access information. — Jay Baer Copy Share Image
If you want to measure social media ROI, stop wasting your time doing software demos and attending webinars. Just figure out what… — Jay Baer Copy Share Image
Customers are ninjas now. They are stealthily evaluating you right under your nose. — Jay Baer Copy Share Image
The goal of social media is to turn customers into a volunteer marketing army — Jay Baer Copy Share Image
The more you know about your customers, the more you can provide to them information that is increasingly useful, relevant, and persuasive. — Jay Baer Copy Share Image
Social media changes the relationship between companies and customers from master and servant, to peer to peer. — Jay Baer Copy Share Image
For decades, the key question has been 'how valuable is the brand?' The key question moving forward is 'how valuable are your apps?' — Jay Baer Copy Share Image
The biggest benefit of doing an interview podcast is the relationships you build. — Jay Baer Copy Share Image
Linkedin is for people you know. Facebook is for people you used to know. Twitter is for people you want to know. — Jay Baer Copy Share Image
In 2012, 40 of the top companies to work for were also among the top companies in social media. — Jay Baer Copy Share Image
