The impact of organizational health goes far beyond the walls of a company, extending to customers and vendors, even to spouses and… — Patrick Lencioni Copy Share Image
Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the… — Paul Clitheroe Copy Share Image
An institution which is financed by a budget - or which enjoys a monopoly which the customer cannot escape - is rewarded… — Peter Drucker Copy Share Image
Every businessman enjoying customer patronage, whether he be a baker, banker, or barber is conferring a public benefit, raising production, and reducing… — Hans F. Sennholz Copy Share Image
One customer well taken care of could be more valuable than $10,000 worth of advertising. — Jim Rohn Copy Share Image
It's fantastic that Microsoft in the cloud space is one of very few companies that's got the critical mass, the particular emphasis… — Bill Gates Copy Share Image
In my column series 'The Main Thing,' I often talk about how Internet technology can improve the way people communicate - both… — Anonymous Copy Share Image
In business, we often say that your best customers are the customers you have now. In other words, your most successful sales… — Keith Ferrazzi Copy Share Image
“Realize that employees and the customers both have to be engaged, at the same time, to move your business forward for sustainable… — Robert G. Thompson Copy Share Image
A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers. — Harvey Mackay Copy Share Image
What we sell are not products... that customers are going to put in a closet and forget. — Antoine Arnault Copy Share Image
On the Internet, it's survival of the easiest.... Give users a good experience and they're apt to turn into frequent and loyal… — Jakob Nielsen Copy Share Image
Respond to your customer's dissatisfactions with precision and power. — Michael J. Silverstein Copy Share Image
Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that… — Jack Welch Copy Share Image
As a customer service representative; it is hard to deal with people who has an attitude when I pick up the phone. — Jon Jones Copy Share Image
If you ask the CEO of some major corporation what he does, he will say, in all honesty, that he is slaving… — Noam Chomsky Copy Share Image
If one of our customers comes into the store without a smile, I'll give them one of mine. — Sam Walton Copy Share Image
The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn. — Patrick Fitzgerald Copy Share Image
The number one use case for social media among our customers is around innovation - innovating with employees and with customers. For… — Sandy Carter Copy Share Image
Give the public everything you can give them, keep the place as clean as you can keep it, keep it friendly. — Walt Disney Copy Share Image
Of learned men, the clergy show the lowest development of professional ethics. Any pastor is free to cadge customers from the divines… — H. L. Mencken Copy Share Image
You're the key barrier to your organization's innovation, because you are serious and you believe you know what your customers want. — Douglas Merrill Copy Share Image
We're taking requests from customers who are looking for certain used copies. We already found 18 to 20 Louis L'Amour books that… — Andrew Goodman Copy Share Image
People who are constantly looking for the opportunity to do something new are also people who are not going to be helped… — Gabe Newell Copy Share Image
