Customer Quote by Tom Peters

Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable.

— Jeffrey Gitomer

I wouldn't want to even try to begin to describe our customer, as I think she likes a certain amount of anonymity. I try…

— Phoebe Philo

You have to be savvy and sharp and also straightforward with your customer. I think that authenticity is really important.

— Tory Burch

“If everyone’s saying they offer the “leading solution,” what’s the customer to think? We can tell you what their response will be: “Great—give me…

— Matthew Dixon

Everyone talks about building a relationship with your customer. I think you build one with your employees first.

— Angela Ahrendts

I think competition is good. It finally delivers the best value to the customer, and I think it keeps all the players on their…

— Chanda Kochhar

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

— Tom Peters

The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.

— Tom Peters

Treat the customer as an appreciating asset.

— Tom Peters

Business isn't some disembodied bloodless enterprise. Profit is fine - a sign that the customer honors the value of what we do. But "enterprise"…

— Tom Peters

Fact is, the work place to a great extent is "where we live." We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and…

— Tom Peters

To quote a recent customer email, “I really appreciate your thoughtful and professional response. I don’t get that a lot from customer service. Usually,…

— Matt Mickiewicz