“Employee ideas illustrate the profound understanding of a company's capabilities and customers that only people working on the front-lines can possess.” — Alan G. Robinson Copy Share Image
I'm a small businessman and I'm well aware of the uncertainties of the economy, exactly what the 'inflationary spiral' means when I'm… — Harvey Milk Copy Share Image
Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our… — Tony Hsieh Copy Share Image
RelayRides and WhipCar, AirBnB, Roomorama and One Fine Stay are all stellar examples of how new, access-based offers entice and provoke insurance… — Lisa Gansky Copy Share Image
My best advice: win little battles. Get in the habit of winning, of shipping, of having customers that can't live without you.… — Seth Godin Copy Share Image
We have innovative differentiated technology that is recognized by our customers and third party analysts as the best in the industry; we… — N. Robert Hammer Copy Share Image
What I always tell my clients is to put yourself in your potential customer's shoes - what would you want to hear… — Carol White Copy Share Image
The idea that Bill Gates (one of the founders of Microsoft) has appeared like a knight in shining armour to lead all… — Douglas Adams Copy Share Image
Satisfied customers are apathetic. Loyal customers will be your advocate. — Jeffrey Gitomer Copy Share Image
The company that employed me strived only to serve up the cheapest fare that the customer would tolerate, churn it out as… — Thomas Ligotti Copy Share Image
“The salesperson you’d ideally like to be and the salesperson you’d like to encounter as a customer should roughly be the same,… — Chris Murray Copy Share Image
The Senate is the only show in the world where the cash customers have to sit in the balcony. — Gracie Allen Copy Share Image
We've been delivering cloud-based services for over a decade, with more than 30 million Intuit customers using offerings across a variety of… — Brad D. Smith Copy Share Image
We built Bonobos, with more than a few dozen customers and counting, and the industry we were disrupting didn't seem to care.… — Andy Dunn Copy Share Image
When leaders behave consistently with the expectations of customers, they are doing things inside their organization that deliver value outside. — Dave Ulrich Copy Share Image
We now know that something between 85 and 90 percent of most software product features are unwanted and unneeded by customers. That… — Steve Blank Copy Share Image
In companies, there are three activities that should be labeled better. First there is the "CORE" which is the thing the company… — Lewis Schiff Copy Share Image
We want a direct relationship with our customers. To build a business and sell products to them. — Tim Sweeney Copy Share Image
“You are like a global market. You can't hide yourself from global customers! Make a global exposure of your dreams and you… — Israelmore Ayivor Copy Share Image
The web is the ultimate customer-empowering environment. He or she who clicks the mouse gets to decide everything. It is so easy… — Jakob Nielsen Copy Share Image
The goal should be to build a sustainable lifestyle business that does good for employees and customers - and that steadily builds… — Vivek Wadhwa Copy Share Image
A group of protesters who are very unhappy at the rapid expansion of Starbucks have been repeatedly smashing the windows of a… — Conan O'Brien Copy Share Image