Crazy ideas Quote by Nir Eyal
““- Who is your product’s user? - What is the user doing right before your intended habit? - Come up with three internal triggers that could cue your user to action. Refer to the “5 Whys Method” described in this chapter. - Which internal trigger does your user experience most frequently? - Finish this brief narrative using the most frequent internal trigger and the habit you are designing: “Every time the user (internal trigger), he/she (first action of intended habit).” - Refer back to the question about what the user is doing right before the first action of the habit. What might be places and times to send an external trigger? - How can you couple an external trigger as closely as possible to when the user’s internal trigger fires? - Think of at least three conventional ways to trigger your user with current technology (emails, notifications, text messages, etc.). Then stretch yourself to come up with at least three crazy, or currently impossible, ideas for ways to trigger your user (wearable computers, biometric sensors, carrier pigeons, etc.). You may find that your crazy ideas spur some new approaches, which may not be so crazy after all. In a few years, new technologies will create all sorts of currently unimaginable triggering opportunities.””
About This Quote
Source Book: Hooked: How to Build Habit-Forming Products by Nir Eyal, 2014
Designing products requires identifying internal cues, pairing them with simple actions, and reinforcing with rewards to form habits.
In simple terms: Use internal triggers to start habits.
Match cues to actions.
Themes
Mood
Type
When to use this quote
- product onboarding
- mobile app usage
- online learning platforms
Key Concepts
Questions to Reflect On
- What internal trigger is most frequent for your target?
- How can you make the action effortless?
Not all users have clear internal triggers; some may need more education.