Company Quote by Nir Eyal
“Many innovations fail because consumers irrationally overvalue the old while companies irrationally overvalue the new.”
About This Quote
Source Book: Hooked, 2014
People cling to familiar products while firms overinvest in new ones, causing market failures.
In simple terms: Consumers love the old; companies love the new too much.
Balance innovation with user attachment.
Themes
Mood
Type
When to use this quote
- product launches
- branding campaigns
- customer research
Key Concepts
Questions to Reflect On
- How to assess true value of new ideas?
- What methods reduce bias toward novelty?
Overvaluation can lead to wasted resources.