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Because Quote by Clayton M. Christensen

“Smart companies fail because they do everything right. They cater to high-profit-margin customers and ignore the low end of the market, where disruptive innovations emerge from.” quote by Clayton M. Christensen
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“Smart companies fail because they do everything right. They cater to high-profit-margin customers and ignore the low end of the market, where disruptive innovations emerge from.”

Clayton M. Christensen

About This Quote

Source Book: The Innovator's Dilemma, 1997

Successful firms focus on high‑margin customers and miss low‑margin segments where disruptive ideas arise.

In simple terms: Ignoring low‑margin markets risks missing disruption.

Key Takeaway

Watch low‑margin niches for emerging threats.

Themes

innovation strategy market dynamics

Mood

cautious analytical

Type

strategic insightful

When to use this quote

  • product development
  • startup strategy
  • corporate planning
  • risk assessment

Key Concepts

disruptive innovation business models

Questions to Reflect On

  • How do you identify low‑margin opportunities?
  • What safeguards can protect against blind spots?
A Different Perspective

Disruptors can also arise from high‑margin segments.

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