Investing Quote by Nir Eyal
““4. Investment The last phase of the Hook Model is where the user does a bit of work. The investment phase increases the odds that the user will make another pass through the hook cycle in the future. The investment occurs when the user puts something into the product of service such as time, data, effort, social capital, or money. However, the investment phase isn’t about users opening up their wallets and moving on with their day. Rather, the investment implies an action that improves the service for the next go-around. Inviting friends, stating preferences, building virtual assets, and learning to use new features are all investments users make to improve their experience. These commitments can be leveraged to make the trigger more engaging, the action easier, and the reward more exciting with every pass through the hook cycle.””
About This Quote
Source Book: Hooked: How to Build Habit-Forming Products, 2014
The investment stage of the Hook Model makes users contribute resources, increasing the likelihood they’ll return and engage more deeply later.
In simple terms: User contributions boost future engagement.
Encourage users to invest time or data.
Themes
Mood
Type
When to use this quote
- app onboarding
- community building
- feature adoption
- personalization
Key Concepts
Questions to Reflect On
- How can we balance user investment with autonomy?
- What incentives make investment feel rewarding?
Investment may create perceived lock‑in, reducing freedom of choice.