User Quote by Nir Eyal
““users must come to depend on the product as a reliable solution to their problem — the salve for the itch they came to scratch. The third step in the Hook Model is the Variable Reward phase. In this phase, you reward your users by solving a problem, reinforcing their motivation for the action taken in the previous phase.””
About This Quote
Source Book: Hooked, 2014
The Variable Reward phase solves users’ problems, reinforcing motivation from earlier steps.
In simple terms: Rewards cement habit loops.
Design meaningful rewards.
Themes
Mood
Type
When to use this quote
- app development
- product design
- marketing campaigns
Key Concepts
Questions to Reflect On
- What reward feels genuine?
- How to avoid manipulation?
Over‑rewarding may reduce intrinsic motivation.