Customers Quote by Kim Williams

We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.

— Jeff Bezos

We've had to be innovative, in terms of reaching the customer, and that's all been about making it an experiential shopping environment.

— Sara Davies

Customers are still setting the technology agenda. Not just you, our customers, but your customers as well. What more and more are telling you…

— Carly Fiorina

But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I believe it's…

— Jeff Bezos

I think we all realize the consumer has taken control, and they're not giving it back. So as every new technology comes forward, we…

— Anne Sweeney

Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we…

— Bill Gates

We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world…

— Steve Ballmer

“Putting the customer’s needs first makes innovation possible”

— Jose Betancur

“The secret of disruptive innovations and business models isn’t that they disrupt an industry; it’s that they disrupt people. They change how people feel…

— Bernadette Jiwa

I think if companies start reinventing themselves and focus on the customer experience more, they will win out in the end.

— Alfred Lin

It's silly for me to raise expectations too much, but I think I'm right on the basic trend, which is shifting power to consumers.

— Steve Case

As the technology matures, it becomes less and less relevant. The technology is taken for granted. Now, new customers enter the marketplace, customers who…

— Donald A. Norman