Companies Quote by Alfred Lin

The customer experience is the next competitive battleground.

— Jerry Gregoire

You've got to keep reinventing. You'll have new competitors. You'll have new customers all around you.

— Ginni Rometty

I think that always our focus is gonna be the customers.

— Andy Jassy

I'd rather spend money on things that improve the customer experience than on marketing.

— Tony Hsieh

Our focus is on the customers and improving their experience. We believe that if we do that well, competition, prices, and profits will all…

— Bhavish Aggarwal

Companies that solely focus on competition will ultimately die. Those that focus on value creation will thrive.

— Edward de Bono

The recipe for success . . . customers will get what they want, when they want it . . . you will see more…

— Martin Zwilling

The challenge will be to get the big corporate customers giving them their business, but it might be difficult in reality.

— Chris Avery

So I think instead of focusing on the competition, focus on the customer.

— Anonymous

Any company has got to reinvent itself again and again.

— Bob Parsons

But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I believe it's…

— Jeff Bezos

“In the innovation age customer experience is key. Your impression defines their expression”

— Fela Durotoye