Margaret Heffernan

Companies are bought for their revenue, customer base, technology, or people. A few great companies offer all of these, but any valuable…

— Margaret Heffernan

The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely…

— Margaret Heffernan

I haven't always hated McDonald's. When my kids were little and I lived in the U.S., they were as susceptible as anyone…

— Margaret Heffernan

I hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting.…

— Margaret Heffernan

The vast literature concerning whistleblowers shows that, far from weird extremists, they are really quite ordinary people: male and female, young and…

— Margaret Heffernan

“Indeed, there seems to be some evidence not only that all love is based on illusion — but that love positively requires…

— Margaret Heffernan

Clearing your head of distractions in order to notice and understand the people you are with can feel inefficient - there are…

— Margaret Heffernan

We treasure what we can measure.

— Margaret Heffernan

I don't mind if the couple next to me is tense or the kids are whiny. I'd even be happy to hear…

— Margaret Heffernan

British innovation in design, in the creative arts, in engineering and manufacturing is world class.

— Margaret Heffernan

Huge open source organizations like Red Hat and Mozilla manage the collaboration of hundreds of people who don't know one another and…

— Margaret Heffernan

Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully.

— Margaret Heffernan

“Humans do not have enough mental capacity to do all the things that we think we can do. As attentional load increases,…

— Margaret Heffernan

“Those who consistently attempt multitasking find it harder to ignore irrelevant information and take longer moving between tasks—in other words, for all…

— Margaret Heffernan

The healthiest companies are always characterized by organic talent development.

— Margaret Heffernan

Every organization has issues and concerns which are known about by many people who choose to remain silent.

— Margaret Heffernan

“When we are tired or preoccupied - what psychologists call 'resource-depleted' - we start to economise, to conserve those resources. Higher-order thinking…

— Margaret Heffernan

Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.

— Margaret Heffernan

Everywhere I look, there are ads marking Mother's Day. Mostly they conform to stereotype: flowers, jewelry, perfume. Not a lot of books.…

— Margaret Heffernan

Big data will never give you big ideas... Big data doesn't facilitate big leaps of the imagination. It will never conjure up…

— Margaret Heffernan

There is no more powerful weapon for change than honesty.

— Margaret Heffernan

A thinking partner who isn't an echo chamber... How many of us dare to have such collaborators?

— Margaret Heffernan

[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.

— Margaret Heffernan

Most people have their best ideas when they take their minds away from problems they're trying to solve.

— Margaret Heffernan

If we aren't going to be afraid of conflict, we have to see it as thinking.

— Margaret Heffernan