Customer Quote by Scott Galloway

The digitally-native vertical brand drives a lot more customer intimacy than its competition. The data is better because every transaction and interaction is captured.

— Andy Dunn

“Customer is a very important key factor that every establishment big or small MUST recognize in other to succeed.”

— Abdulazeez Henry Musa

When companies try to guess what consumers want, they essentially make the choice for consumers.

— Sheena Iyengar

“They agreed on five core values and wrote them down on a whiteboard in a conference room: customer obsession, frugality, bias for action, ownership,…

— Brad Stone

“most firms can substantially boost sales immediately if they find a mechanism for rethinking the value of their core products to their customers.”

— James P. Womack

I love sophisticated algorithms that help consumers in a tangible way.

— Oren Etzioni

“These four advantages (brand model, direct consumer contact, control of marketing-mix variables and information) mean that once retailers decide to challenge the manufacturers’ hold…

— Greg Thain

“Customers in the digital age are not passive consumers but nodes within dynamic networks—interacting and shaping brands, markets, and each other.”

— David L Rogers

As communicators and marketers, people are so accustomed to thinking from the 'top down.' Finding the great analyst or the famous journalist who will…

— Guy Kawasaki

“Whoever has the best algorithms and the most data wins. A new type of network effect takes hold: whoever has the most customers accumulates…

— Pedro Domingos

“Understanding consumer attitudes and behaviour in a category is an asset of the manufacturer and a source of power in the battle for mindspace,…

— Greg Thain

Understanding the customer, feeling what they are feeling, seeing what competitors are doing, you end up having a richer sense of the marketplace.

— John L. Flannery