Communication Quote by Scott Adams
“My philosophy is that every phone conversation has a loser.”
About This Quote
Source Comic Strip: Dilbert, 1994
Every phone call inevitably creates a winner and a loser.
In simple terms: Calls often leave one party advantaged over another.
Recognize power dynamics in communication.
Themes
Mood
Type
When to use this quote
- customer service
- sales calls
- conflict resolution
Key Concepts
Questions to Reflect On
- When have you felt disadvantaged in a call?
- How can calls be made more collaborative?
Not all interactions are zero‑sum; outcomes can be mutual.