Customers Quote by Mary Augusta Ward
“Customers must be delicately angled for at a safe distance - show yourself too much, and, like trout, they flashed away.”
About This Quote
Treat customers gently and keep a respectful distance; overt aggression drives them away like startled fish.
In simple terms: Be gentle with customers, keep distance.
Key Takeaway
Avoid overexposure, maintain subtlety.
Themes
marketing
customer relations
boundaries
Mood
cautious
strategic
Type
advisory
observational
When to use this quote
- sales pitches
- networking events
- customer service
Key Concepts
psychology
social dynamics
Practical Applications
- maintain professional distance
- listen before acting
Questions to Reflect On
- How can you gauge the right level of engagement?
- What signals indicate a customer feels pressured?
A Different Perspective
Too much distance can cause disengagement.
