Customers Quote by Dick Cheney
“It's a tougher program for tougher customers.”
About This Quote
Source Speech: Business Conference, 2005
The statement asserts that demanding customers deserve a more rigorous or challenging program, implying higher standards for demanding clients.
In simple terms: Harder programs are designed for demanding customers.
Key Takeaway
Match program difficulty to customer demands.
Themes
business
customer service
quality
standards
leadership
Mood
direct
assertive
pragmatic
Type
business
motivational
strategic
When to use this quote
- enterprise solutions
- client onboarding
- service contracts
- quality assurance
Key Concepts
service design
customer expectations
program rigor
Questions to Reflect On
- How can we balance rigor with accessibility?
- What metrics determine program difficulty?
A Different Perspective
Higher difficulty may deter some customers.
![“[In response to the question "Do you think that you underestimated the insurgency's strength?"] I think so. I guess if I look back on it now, I don't think anybody anticipated the level of violence that we've encountered.” quote by Dick Cheney](https://sms4smile.com/quotes/img-quotes/381/dick-cheney-1810_ifs_in-response-to-the-question-do-you-think_74078.jpg)
