'Fair' is, like, this incredibly overused term in negotiations: 'I just want what's fair.' 'What's the fair market price?' — Christopher Voss Fair Copy Share Image
Negotiation is often described as the art of letting the other side have your way. You have to give the other side… — Christopher Voss Art Copy Share Image
When you expect to get into a negotiation, you expect to be faced by a guy that's going to attack you, a… — Christopher Voss Attack Copy Share Image
If your first objective in the negotiation, instead of making your argument, is to hear the other side out, that's the only… — Christopher Voss Goals Copy Share Image
What I really think of myself as is a person who's great at negotiation coaching and consulting. — Christopher Voss Great Copy Share Image
Successful negotiation is not about getting to 'yes'; it's about mastering 'no' and understanding what the path to an agreement is. — Christopher Voss About Copy Share Image
There's great power in deference. You ask somebody 'what' or 'how' questions. People love to be asked how to do something. They… — Christopher Voss Communication Copy Share Image
Emotions aren't the obstacles to a successful negotiation; they are the means. — Christopher Voss Emotions Copy Share Image
Every job that you take, the term that you should always include is, 'How can I be involved in the strategic projects… — Christopher Voss Always Copy Share Image
What drives you? What's your motivation? That's not emotion. That's passion. It's a different word. — Christopher Voss Emotion Copy Share Image
People typically only believe they're in a negotiation when dollars are involved. And maybe sometimes they're smart enough to see if there's… — Christopher Voss Believe Copy Share Image
There are a lot of negotiators that really will give in on a deal because being understood is more important than getting… — Christopher Voss Being Copy Share Image
The first and best way to say 'no' to anyone is, 'How am I supposed to do that?' Now the other side… — Christopher Voss Best Copy Share Image
There are three kinds of yeses. There's commitment, confirmation, and counterfeit. People are most used to giving the counterfeit yes because they've… — Christopher Voss Commitment Copy Share Image
Remember Robin Williams's great work as the voice of the genie in Disney's 'Aladdin'? Because he wanted to leave something wonderful behind… — Christopher Voss Great Copy Share Image
Very few negotiations are begun and concluded in the same sitting. It's really rare. In fact, If you sit down and actually… — Christopher Voss Negotiation Copy Share Image
There is great power in deference. Deference works with everybody. — Christopher Voss Everybody Copy Share Image
As human beings, we're powerfully swayed by how much we feel we're being respected. People comply with agreements if they feel they've… — Christopher Voss Being Copy Share Image
The moment you've convinced someone that you truly understand her dreams and feelings, mental and behavioral change becomes possible, and the foundation… — Christopher Voss Change Copy Share Image
Body language and tone of voice - not words - are our most powerful assessment tools. — Christopher Voss Body Copy Share Image
Since retiring from the FBI in 2007, I've traveled the world and worked with everyone from CEOs to their managers and everyday… — Christopher Voss Apply Copy Share Image
What you want to do is put people in a position where they feel connected enough to you that they're willing to… — Christopher Voss Enough Copy Share Image
Salary negotiations are particularly important because people are testing you as both a co-worker and an ambassador. They really don't want you… — Christopher Voss Important Copy Share Image
In Syria, for some time, they have been trading hostages for a number of things: for weapons, for money, for political influence,… — Christopher Voss Favors Copy Share Image
