Beginning Quote by Christopher Voss
“The 'that's right' breakthrough usually doesn't come at the beginning of a negotiation. It's invisible to the counterpart when it occurs, and they embrace what you've said. To them, it's a subtle epiphany.”
About This Quote
Source Book: Never Split the Difference by Chris Voss, 2016
A pivotal moment in negotiation often arrives later, unnoticed by the other party, creating a subtle realization that aligns them with your position.
In simple terms: Key negotiation insights often appear later, subtly shifting the counterpart’s view.
Recognize and nurture later breakthroughs.
Themes
Mood
Type
When to use this quote
- sales meetings
- contract discussions
- conflict resolution
- team alignment
Key Concepts
Questions to Reflect On
- How can you detect subtle shifts in agreement?
- What signals indicate a hidden breakthrough?
If the breakthrough is missed, the negotiation may stall.