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Beginning Quote by Christopher Voss

“The 'that's right' breakthrough usually doesn't come at the beginning of a negotiation. It's invisible to the counterpart when it occurs, and they embrace what you've said. To them, it's a subtle epiphany.” quote by Christopher Voss
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“The 'that's right' breakthrough usually doesn't come at the beginning of a negotiation. It's invisible to the counterpart when it occurs, and they embrace what you've said. To them, it's a subtle epiphany.”

Christopher Voss

About This Quote

Source Book: Never Split the Difference by Chris Voss, 2016

A pivotal moment in negotiation often arrives later, unnoticed by the other party, creating a subtle realization that aligns them with your position.

In simple terms: Key negotiation insights often appear later, subtly shifting the counterpart’s view.

Key Takeaway

Recognize and nurture later breakthroughs.

Themes

negotiation psychology communication

Mood

strategic analytical

Type

advice insightful

When to use this quote

  • sales meetings
  • contract discussions
  • conflict resolution
  • team alignment

Key Concepts

Cognitive bias persuasion timing

Questions to Reflect On

  • How can you detect subtle shifts in agreement?
  • What signals indicate a hidden breakthrough?
A Different Perspective

If the breakthrough is missed, the negotiation may stall.

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