I always tell people there's nothing greater than a crisis to create a breakthrough. Because that's when we breakthrough usually - most people don't proactively breakthrough - they breakthrough because they have to. And the beauty of crisis is it… — Tony Robbins Copy Share Image
The 'that's right' breakthrough usually doesn't come at the beginning of a negotiation. It's invisible to the counterpart when it occurs, and they embrace what you've said. To them, it's a subtle epiphany. — Christopher Voss Copy Share Image
