Accomplish Quote by Christopher Voss
“The sweetest two words in any negotiation are actually, 'That's right.' Before you convince them to see what you're trying to accomplish, you have to say the things to them that will get them to say, 'That's right.'”
About This Quote
Source Book: Never Split the Difference by Chris Voss, 2016
Effective negotiation hinges on reflecting the other’s perspective to gain agreement.
In simple terms: Say “That’s right” to align with their view.
Key Takeaway
Validate others to build agreement.
Themes
negotiation
communication
empathy
Mood
strategic
empathetic
Type
tactical
inspirational
When to use this quote
- sales meetings
- conflict resolution
- team alignment
Key Concepts
psychology
persuasion
Questions to Reflect On
- When is mirroring appropriate?
- How to avoid manipulation?
A Different Perspective
Overreliance may seem insincere.
![“[The Community's] crosses and trials give me confidence. But I derive my hope above all, and most especially, from our utter incapacity, for it is always upon nothingness that God is pleased to rear His works. If at any day we accomplish some good here, the glory will certainly be His alone, since…” quote by Theodore Guerin](https://sms4smile.com/quotes/img-quotes/2b8/theodore-guerin-54729_accomplish_the-community-s-crosses-and-trials-give_7176.jpg)
