The goal of social media is to turn customers into a volunteer marketing army — Jay Baer Copy Share Image
History has shown that incumbents tend to fight trends that challenge established ways and, in the process, lose focus on what matters… — Jason Kilar Copy Share Image
Being on par in terms of price and quality only gets you into the game. Service wins the game. — Tony Alessandra Copy Share Image
One of the things that's consistent, if you speak to hotel owners or customers across the world, is that the proposition of… — Ritesh Agarwal Copy Share Image
Most customers, by the time the musicians reach the second set, are to some extent inebriated. They don't care what you play… — Charles Mingus Copy Share Image
In order to give these customers what they want within an appropriate timescale, we are committed to developing a broad range of… — Yoshikazu Tanaka Copy Share Image
The service in L.A. is the best. You don't get sarcastic, surly, fed-up waiters and waitresses like you do in England. They're… — Ricky Gervais Copy Share Image
Literature is a vast bazaar where customers come to purchase everything except mirrors. — James Branch Cabell Copy Share Image
Our advertising partnership with Allegiant Air is a natural fit for us. Branding encompasses everything from good customer service to strategic advertising… — Calvin Ayre Copy Share Image
We [Virgin Group] have been successful not by wasting time scrutinising our competitors but by looking at ourselves from the point of… — Richard Branson Copy Share Image
By the mid 1970s, the great downtown bookstores had begun to disappear as their customers migrated from city to suburb where population… — Jason Epstein Copy Share Image
In the Internet world, both ends essentially pay for access to the Internet system, and so the providers of access get compensated… — Vinton Cerf Copy Share Image
The fundamental law of the market is: the customer is always right. — Ludwig von Mises Copy Share Image
I like money. That is, it is my preferred means of completing pecuniary transactions. I'm not particularly keen on handing over wads… — Alice Thomas Ellis Copy Share Image
We’re in the Customer Service business—we just happen to provide airline transportation. — Colleen Barrett Copy Share Image
Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to… — Bill Gates Copy Share Image
We've had customers from the beginning. The reason people use Dropbox is because they really love it. We think more about who… — Drew Houston Copy Share Image
It is important that we win back the trust of employees first, then customers. — Oscar Munoz Copy Share Image
Herbalife: the customers are fictitious, the business opportunity is a scam, the university degree is a fraud. — Bill Ackman Copy Share Image
I've never been in the enterprise where your customers are your partners. It was always, you had customers, and you had partners. — Diane Greene Copy Share Image
Greatest risk is not development of new product, but development of customers and markets — Steve Blank Copy Share Image