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Management Quote by W. Edwards Deming

“I am not reporting things about people. I am reporting things about practices.” quote by W. Edwards Deming
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“I am not reporting things about people. I am reporting things about practices.”

W. Edwards Deming

About This Quote

Source Book: Out of the Crisis, W. Edwards Deming, 1982

Focus on systemic practices rather than individual blame to improve quality and performance.

In simple terms: Address systems, not people.

Key Takeaway

Improve processes, not people.

Themes

quality systems leadership

Mood

analytical professional

Type

educational inspirational

When to use this quote

  • manufacturing
  • healthcare
  • software development
  • education

Key Concepts

systems thinking process improvement

Questions to Reflect On

  • How can you shift focus from people to practices?
  • What systems need redesign?
A Different Perspective

Ignoring individual accountability can hinder change.

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