Management Quote by W. Edwards Deming
“I am not reporting things about people. I am reporting things about practices.”
About This Quote
Source Book: Out of the Crisis, W. Edwards Deming, 1982
Focus on systemic practices rather than individual blame to improve quality and performance.
In simple terms: Address systems, not people.
Improve processes, not people.
Themes
Mood
Type
When to use this quote
- manufacturing
- healthcare
- software development
- education
Key Concepts
Questions to Reflect On
- How can you shift focus from people to practices?
- What systems need redesign?
Ignoring individual accountability can hinder change.