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Cases Quote by Sheena Iyengar

“We either put out 6 different flavors of jam or 24 different flavors of jam and we looked at 2 things. First, in what case were people more likely to buy a jar of jam?” quote by Sheena Iyengar
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“We either put out 6 different flavors of jam or 24 different flavors of jam and we looked at 2 things. First, in what case were people more likely to buy a jar of jam?”

Sheena Iyengar

About This Quote

Source Research presentation: Choice overload study, 2008

Offering many jam flavors reduces purchase likelihood due to decision fatigue; fewer options boost sales.

In simple terms: Too many choices overwhelm buyers.

Key Takeaway

Simplify product lines to aid decisions.

Themes

marketing consumer behavior choice overload

Mood

analytical insightful

Type

marketing psychology

When to use this quote

  • grocery aisles
  • online shopping
  • product launches
  • inventory management

Key Concepts

decision theory product assortment

Questions to Reflect On

  • How many options are optimal for a new product?
  • What cues help consumers decide quickly?
A Different Perspective

Limited variety may exclude niche preferences.

3.2 out of 5 (8 ratings)

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