Customers Quote by Ron Kaufman

The longer you wait, the harder it is to provide outstanding customer service.

— Bill Davidow

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

— Ron Kaufman

“Patience is crucial for customer service professionals.”

— Oscar Auliq-Ice

Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not…

— Ron Kaufman

Delay is ever fatal to those who are prepared

— Lucan

It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer…

— Phil Pringle

The need to communicate effectively with your customers will come up again and again.

— Bill Gates

Sometimes the slow ones blame the active for the delay.

— Aesop

“Serving the customer (“customer service”) is not becoming a personal concierge and catering to their every whim and want. Customer service is providing an…

— Timothy Ferriss

“Customer service has everything to do with consistency, systems, training, and the habits you and your team create.”

— Amber Hurdle

“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.”

— Mokokoma Mokhonoana

“When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.”

— Marilyn Suttle