Book Quote by Gordon Ramsay

It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits…

— Howard Schultz

People always ask what kind of restaurant we have, and it's like a five-minute conversation. The short answer is, 'We're creating community through food.'…

— Kimbal Musk

I just think that we show an awful lot of deference to chefs in our culture and maybe not enough deference to customers.

— Pete Wells

As consumers we get more demanding all the time. We want better quality. We want it faster. And cheaper. Plus, we want more choices.…

— Price Pritchett

The great mystery to me is how restaurant critics think they can get away with doing their job without anybody noticing who they are.

— Ted Allen

Our focus is on the customers and improving their experience. We believe that if we do that well, competition, prices, and profits will all…

— Bhavish Aggarwal

“Customers are people. They lead lives. They have kids, they eat too much, they don’t sleep well, they phone in sick, they get bored,…

— Alistair Croll

I hate to say 'chain restaurant,' but we're sort of a corporation now. How do we defy that concept, where people assume each restaurant…

— David Chang

People think the restaurant industry is hard and takes no prisoners, but so does baking, so does retail and so does bus driving. You…

— John Torode

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where…

— Harvey Mackay

What worries me is that, because of the amount of media coverage of food, Britain seems to have become a foodie nation - but…

— Fergus Henderson

Ultimately, we're making and selling a consumer good that needs to work and that needs to make customers happy.

— Emily Weiss