Behavior Quote by Brené Brown

“The Customer isn't always right. Sometimes the customer is an asshole. That's the first rule of retail.”

— Kelly Link

“Customers are people. They lead lives. They have kids, they eat too much, they don’t sleep well, they phone in sick, they get bored,…

— Alistair Croll

“If there was a hell, it was in sales.”

— Dennis E. Taylor

“Whoever had coined the phrase, ‘the customer is always right,’ had clearly never worked in retail or customer service. And if they had, well,…

— William D. Arand

“I’m in love with the customer service at Walmart. And by customer service I mean the customer is forced to self-checkout because there are…

— Jarod Kintz

“If were all going to hell in a handbasket, we might as well make it a party on the way down.”

— James St. James

“Here’s the thing that you learn almost immediately when you work in retail: the customer is absolutely never right.”

— Matt Bellassai

“Businesses fail either because they leave their customers or because their customer leave them !”

— Andrew S. Grove

“An employee is told that the customer is always right and, in fact, the customer is usually a moron and as asshole”

— Larry David

“In every business your customers are the road. Your customers are the life blood of your business. Without your customers you have nowhere to…

— Clay Clark

“People love their hells because they keep them!”

— Tambré Bryant - Strategic Intervention Life Coach

“Customers are human and humans can view situations in unexpected ways.”

— Marilyn Suttle