Master the web and you will master your universe - and your (on-line) bank account. — Jeffrey Gitomer Accounts Copy Share Image
You don't earn loyalty in a day. You earn loyalty day-by-day. — Jeffrey Gitomer Educational Copy Share Image
People aren't afraid of failure, they just don't know how to succeed. We are each responsible for our own success (or failure).… — Jeffrey Gitomer Afraid of failure Copy Share Image
Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years. — Jeffrey Gitomer Argument Copy Share Image
Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life. — Jeffrey Gitomer Junk Copy Share Image
Sales is survival, the best-prepared are most likely to survive. — Jeffrey Gitomer Inspirational Copy Share Image
The best way to apologize is to let the customer vent first. Don't interrupt, just take notes and make empathetic noises. You… — Jeffrey Gitomer Ants Copy Share Image
People who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to… — Jeffrey Gitomer Decision Copy Share Image
Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you,… — Jeffrey Gitomer Business Copy Share Image
Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable. — Jeffrey Gitomer Customer Copy Share Image
If you don't think you can do it, who will? You control the most important tool in success, your mind. — Jeffrey Gitomer Believe Copy Share Image
Make everyday as productive as the day before you go on vacation. — Jeffrey Gitomer Everyday Copy Share Image
I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others. — Jeffrey Gitomer Attitude Copy Share Image
