I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or… — Howard Schultz Copy Share Image
Cable companies aren't bad because they're parts of unwieldy media conglomerates. They're bad because they're monopolies (even where they are no longer… — Virginia Postrel Copy Share Image
“The best guarantee to win management buy-in for innovation is a launching customer.” — Gijs van Wulfen Copy Share Image
I have a very close relationship with Saks Fifth Avenue and have been a loyal customer for over 20 years. — Jill Zarin Copy Share Image
Customer service teams at many companies have already embraced social media, often out of necessity. — Ryan Holmes Copy Share Image
I support the Volcker rule, but there needs to be proper definitions around the Volcker rule so that banks can understand exactly… — Steve Mnuchin Copy Share Image
The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff. — Jeffrey Gitomer Copy Share Image
Almost every customer that I talk to is talking about how they're using APIs, and what a step function they are for… — Diane Greene Copy Share Image
I worked at Ikea as a customer service rep for two years and loved it. — Amber Riley Copy Share Image
St. Louis is a customer- and partner-rich environment for any financial tech startup. — Jim McKelvey Copy Share Image
At the end of the day, customer choice is essential. And we don't make products that compete with Apple, nor make products… — Tony Fadell Copy Share Image
Everyone says Toyota is the best company in the world, but the customer doesn't care about the world. They care if we… — Akio Toyoda Copy Share Image
I was working in customer service and had a verbally abusive boss. One day, I decided to quit and pursue my acting… — Tika Sumpter Copy Share Image
By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default… — Richard Branson Copy Share Image
The customer is always right: 'It's my money. You have to listen to me'. — Naomi Klein Copy Share Image
“Conception of an idea is vital. Rightly said, "Products are made in the factory, but brands are built in the minds of… — Priyavrat Thareja Copy Share Image
Great entrepreneurs are often great listeners and they can spot patterns and pick up on small details in customer stories. — Alexander Osterwalder Copy Share Image
“I suspect the poor customer service at the budget airlines would be grounds for termination at the larger airlines.” — Steven Magee Copy Share Image
As a woman, I feel it's important to support causes that are important to my core customer, who is also a woman,… — Natalie Massenet Copy Share Image
It's no fun being a salesperson when it feels like you're talking to a wall. That's what it feels like when you… — Mark Goulston Copy Share Image
We rent one in three tuxedos in the U.S. and Canada, and if we make a mistake, our employees will deliver to… — George Zimmer Copy Share Image
Gox was a pattern of poor operations, poor customer service, poor PR. You can't just take bitcoin and hide. — Tyler Winklevoss Copy Share Image