The first person a customer speaks with has the greatest impact on that customer's impression of Safeway. — Steven Burd Copy Share Image
Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the… — John Caudwell Copy Share Image
“Some airline gate agents are habitually canceling customer airline tickets for silly reasons.” — Steven Magee Copy Share Image
Classic cable TV may have hit its peak, but it's still a huge force, and the streaming apps of many cable networks… — Walt Mossberg Copy Share Image
Advertising is, of course, important because advertise is the final design. It's the last layer that speaks to the customer, that tells… — Tom Ford Copy Share Image
“Avoid the use of abusive words when communication is in session; you might scare away someone who is meant to become your… — Israelmore Ayivor Copy Share Image
Citizens identify with something larger than themselves - if one's country is attacked, it can feel like a personal attack in a… — Jonathan Zittrain Copy Share Image
“There's a difference between a book being too expensive and a customer being too cheap.” — Shaun Bythell Copy Share Image
The minute you do any layoffs, you might as well lay off the whole joint because everybody forgets about the customer and… — Steve Wynn Copy Share Image
We've found that the more products our customers have with us, the longer they stay. It's about making sure we listen to… — Tricia Griffith Copy Share Image
Pre-Internet, maybe it took six months for a fashion message to get across to a customer base. Fashion messages are now being… — Natalie Massenet Copy Share Image
I'm not an easy customer. My attention to detail could probably drive you mad. My eye still always goes toward the single… — L'Wren Scott Copy Share Image
There are certain people I am allergic to. I even intervene when I don't like a customer; I rush in and check… — Azzedine Alaia Copy Share Image
I think if companies start reinventing themselves and focus on the customer experience more, they will win out in the end. — Alfred Lin Copy Share Image
If you download an app and the app is clunky to use and it's hard to use, then in the next upgrade,… — Julio Torres Copy Share Image
Americans hate their cable companies - for bumbling installers, on-again-off-again transmissions, peculiar channel selections, and indifferent customer service. The only thing cable… — Virginia Postrel Copy Share Image
You shouldn't take a customer who's buying an album, who's happy buying an album, and try to tell them that what they're… — Jimmy Iovine Copy Share Image
The big exchanges that hold customer deposits are a big target for hackers, and unfortunately, most bitcoin exchanges store user funds. — Erik Voorhees Copy Share Image
If you understand cause and effect, it brings about a set of insights that leads you to a very different place. The… — Clayton Christensen Copy Share Image
Branding is not merely about differentiating products; it is about striking emotional chords with consumers. It is about cultivating identity, attachment, and… — Nirmalya Kumar Copy Share Image
Each customer has unique deployment needs, and as a result, CIOs value the flexibility that our hybrid cloud offerings provide. — Amy Hood Copy Share Image
